Versand

Shipping Policy

Delivery Areas:
We currently deliver to mainland France and across the European Union.

Order Processing Time:
All orders are processed within 1 business day from order confirmation.

Delivery Times:

  • France: between 12 and 30 business days

  • Other European countries: between 12 and 30 business days

Shipping Methods:

  • Standard delivery only

  • Carriers used: Chronopost and Colissimo

Shipping Costs:
Delivery is free for all orders.

Order Tracking:
A tracking number will be provided via your store account so you can monitor the delivery of your order.

Restrictions and Exceptions:
There are no specific restrictions for certain areas or products.

Customer Service:
For any questions or complaints regarding your delivery, our customer service will respond within 72 business hours via email: contactsonera@zohomail.eu