Versand
Shipping Policy
Delivery Areas:
We currently deliver to mainland France and across the European Union.
Order Processing Time:
All orders are processed within 1 business day from order confirmation.
Delivery Times:
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France: between 12 and 30 business days
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Other European countries: between 12 and 30 business days
Shipping Methods:
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Standard delivery only
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Carriers used: Chronopost and Colissimo
Shipping Costs:
Delivery is free for all orders.
Order Tracking:
A tracking number will be provided via your store account so you can monitor the delivery of your order.
Restrictions and Exceptions:
There are no specific restrictions for certain areas or products.
Customer Service:
For any questions or complaints regarding your delivery, our customer service will respond within 72 business hours via email: contactsonera@zohomail.eu