Shipping Policy

Delivery Areas

We currently ship to mainland France and all countries within the European Union.

Order Processing

All orders are processed and dispatched within one business day after payment has been confirmed.

Delivery Times

Estimated delivery times range from 5 to 30 business days, depending on the destination and shipping conditions.

Shipping Method

We currently offer Standard Shipping only.

Shipping Carriers

Orders are shipped via Chronopost or Colissimo, depending on the destination and logistics requirements.

Shipping Costs

We are pleased to offer free standard shipping on all orders, with no minimum purchase required.

Order Tracking

Once your order has been shipped, a tracking number will be available in your customer account, allowing you to monitor your shipment every step of the way.

Shipping Restrictions

There are currently no restrictions on delivery areas or specific products.

Customer Support

If you have any questions regarding your order or delivery, our customer support team is here to help. We aim to respond to all email inquiries within 72 business hours.

Email: contactsonera@zohomail.eu